Common Issues for Which you Can Contact Yahoo Customer Support Experts via Live Chat or Email Support
Some of the common issues for which users generally seek assistance from Yahoo specialist are as follows. If you are also, facing any such issue or even any other problem, you can contact Yahoo specialist.
- Hacked Yahoo Mail account.
- Forgot Yahoo Mail account password.
- Problem setting up Yahoo Mail on third-party email clients.
- File attachment issues in Yahoo Mail
- Blocked Yahoo Mail account.
- Yahoo Mail temporary error codes
- Email messages or contacts are missing.
How to Contact Yahoo Specialist via Live Chat and Email Support
While getting assistance from Yahoo customer support using Help Article, Frequently Asked Questions, Social Media pages, etc. only requires you to locate them on the Yahoo Help Center page, to get assistance from Yahoo specialist via live chat and email support, you will need to follow the below-mentioned steps:
Note: Before following the steps mentioned below, make sure that you are logged in your Yahoo account.
- Go to the Yahoo Help page on your web browser and click on the Contact us button located in the left-hand side panel. You will be directed to the next screen.
- On the next screen, you will be prompted to provide your email address and product for which you need assistance. So, enter your email address, select your product, and complete the reCAPTCHA process.
- After entering the required details and completing reCAPTCHA, you will need to click on the Get started button. You will be directed to the next screen.
- On the next screen, you will give two options like these:
- Contact a Yahoo specialist
- See product-related help articles
- From the given options, you will need to select Contact a Yahoo specialist option. You will be directed to the next screen where you will be prompted to select the option under the category where it says “What can we help you with”.
- For example, if you will select a Hacked accounts option, you will be directed another screen where you will be prompted to provide more information about your issue. So, select the relevant option under “Tell us more about the issue”.
- As you will select an option under “Tell us more about the issue”, you will be directed to the next screen where you will be given the following two options for assistance:
- Chat with a Yahoo specialist
- Email a Yahoo Specialist
- If you wish to get assistance from a Yahoo specialist via live chat support medium, simply select Chat with a Yahoo specialist option and follow the on-screen prompts to get connected to a Yahoo expert.
- Similarly, if you wish to get assistance from a Yahoo specialist via email support medium, you will need to select “Email a Yahoo specialist” option and follow the on-screen prompts to get assistance from a Yahoo expert.
- After you are done taking assistance from a Yahoo specialist, you can check whether or not the problem is fixed in your Yahoo account.
Yahoo Customer Support via Phone (Yahoo Account Pro)
Users can also seek assistance from a Yahoo specialist via the phone number, provided they have a paid version of Yahoo (Yahoo Account Pro). If you have a Yahoo Account Pro, you can follow these steps to get assistance from Yahoo Live Agents via phone:
- Go to the Yahoo Help page on your web browser and click on the Contact us button located in the left-hand side panel. You will be directed to the next screen.
- Once you are on the Yahoo Help page, click on the Speak with a Live agent option located next to the Sign-in Helper box located on the upper-right corner.
- Clicking on the “Speak with a Live agent” option will connect you with a Yahoo Specialist.
- This way, you will be connected to a Yahoo specialist to get assistance via live-chat or phone.
NOTE: The phone support option is not available for the free version of Yahoo Mail.
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