Frequently Asked Questions

Undoubtedly, enabling two-step verification on your Yahoo mail account is a smart move that provides an extra security level to your account. To add two-step verification to your yahoo mail account, follow the simple steps mentioned below:

  • Login to your Yahoo Mail account and click on your profile name in the upper right-hand corner.
  • Click on Account Info and then click on Account security.
  • Look for two-step verification and click on the toggle button to enable it.
  • Enter your mobile number.
  • Then click on either "Send SMS" or "Call me".
  • Based on your choice, you would receive a call or SMS with a verification code.
  • Enter the code and click on verify.
  • Congratulation, you have successfully enabled the two-step verification on your yahoo mail account.

If you are in a doubt that your Yahoo mail account has been hacked, then check the below signs that suggest your account has been compromised or not.

  • You're not receiving any emails for long.
  • Your Yahoo Mail is sending spam emails to your contacts.
  • Your account info or settings has been changed without your knowledge.
  • You encounter login alerts from unexpected locations on your recent activity page.

If you are also facing such problems with your account, your Yahoo mail account has been hacked, and you need to secure it immediately.

Are you facing trouble in receiving the Yahoo Account Key on your device?

Don’t Panic, it may be because you have not enabled “allow notifications from the app”, or have not yet enabled notification in the Yahoo Mail app on your mobile device. So, it’s better to check your device, App setting, and further enable that feature to receive notification.

Despite of turning on the notification, you have still not received push notification on your mobile device, then Click on “Resend” on the Yahoo page where you're attempting to sign in to generate a new sign-in notification. Still not getting an Account key notification? Follow the below mentioned steps to receive the notification.

  • Go to the Yahoo sign-in page on any browser
  • Enter your Yahoo email address
  • Then, Click on Next.
  • Click on Use text or email to sign in.
  • Enter the missing digits of your phone number
  • Click on Submit.
  • If you have access to this phone, click yes, text me an Account Key.
  • You'll be prompted on your device to either tap or enter a verification code to confirm.
  • Click on Continue to access your account.

"Invalid password. Please try again"

If you are receiving the above error message while getting into your Yahoo mail account, then it can be due to wrong password and username combination. Recheck your username and password for any typo and try to login again.

However, if you are sure that you have entered correct credentials while attempting to sign in, then you must check if the "Caps Lock" or "Num Lock" keys are not turn on.

After following these suggestions, if you still can't log into your account, there might be a problem with your browser settings. You may not be aware of the fact that your browser has autofill settings. If you have recently changed your yahoo mail password, you'll need to enter your new password manually to override your browser settings. Disable the browser autofill setting and log in again.

If you still can't sign in, then it is probable that your Yahoo account has been hacked. It is highly recommended to change your Yahoo mail password immediately.

If you have forgotten Yahoo mail account password, you can reset it by using any of the options mentioned below:

  • Recover Yahoo mail password via registered phone number.
  • Yahoo password recovery using alternate email address.

Before starting the recovery process, make sure that you have access to any of the above recovery options mentioned above.

Are You attempting to get into your Yahoo mail account, but you have forgotten your Yahoo id?

Relax!! You can recover it through the registered mobile number or recovery email address. Restore your Yahoo account by following the steps mentioned below:

  • Open the Ymail login page on a web browser and click on "Forgotten username?".
  • To start the recovery process, enter one of the following options -
    1. Yahoo sign-in email address or mobile number
    2. Recovery phone number
    3. Recovery email address
  • Click on “Continue”.
  • Now, follow the instructions as prompted to access your Yahoo mail account.

If you think someone else has gained access to your Yahoo! mail account, it is recommended to reset your Yahoo mail account Password immediately. To reset your Yahoo mail password go to the Sign-in Helper page and follow the instruction. Moreover, before landing to the sign-in helper page, make sure that you have access to any of the credentials mentioned below:

  • Sign-in email address or mobile number,
  • Recovery phone number
  • Recovery email address

After you have changed the password for your Yahoo mail account, review our steps to secure a hacked Yahoo mail account.

If the sign-in page of Yahoo mail continues to appear again and again after you click "Sign in", you are required to reset the "sign-in" cookie. Follow the steps mentioned below for changing the "sign-in" cookie.

  • On the Yahoo Sign-in page, click on "Not you?".
  • Then, enter your Yahoo login details and click Sign in.

If you still face problem in signing in, try the below alternate solutions -

  • First, you need to clear your browser's cookies by pressing “Ctrl+Shift+Delete”.
  • Now close your browser and restart it again.
  • Then go to the Yahoo sign-in page and try to login to your account.
  • If the problem persists, use a different browser, which supports Yahoo products.

If you are looking for an easy way to change your Yahoo mail password, follow the steps mentioned below and change your password in few seconds.

  • Log into your Yahoo mail account on a supported web browser.
  • Click on your Profile name and click Account Info.
  • Now click on Account Security.
  • Click on Change password.
  • Enter and confirm your new password.
  • Click Continue.
  • Congratulation you have successfully changed your Yahoo mail Password.

If you are not able to turn off the account key for your Yahoo mail; then simply follow the steps given in two categories. You can use either of the options according to your preferences.

Turn off the Account Key from your computer.

  • Open a browser and go to the Yahoo login page
  • Sign in to your account.
  • Go to the Yahoo Account info Page
  • Click on Account security.
  • Click on Manage next to Yahoo Account Key.
  • Click on Disable Account Key.
  • Click on yes, disable Account Key to confirm.
  • Click on Got it.

Turn off Account Key from an app.

  • Tap on the Yahoo app to open
  • Tap on the Menu icon Image of the Sidebar menu icon
  • Tap on the Account Key.
  • Tap on Manage Account Key.
  • Tap on Yes, disable Account Key to confirm.
  • Tap on Got it.

If you have never received the Account key notification; then you should make sure that you have allowed notification from the App. If you have allowed notification at the time of installing the app; then you need to enable notifications in the Yahoo Mail app and from your mobile device.

If you have not yet received a sign-in notification, then try the steps mentioned below:

  • Open any browser and go to the Yahoo sign-in page.
  • Enter your Yahoo email address and Click on Next.
  • Click on Use text or email to sign in.
  • Then enter the missing digits of your phone number and Click on Submit. If you have access to this phone, click on “yes, text me an Account Key”. If you don’t have access to the number, then get the option to verify your alternate email address instead.
  • You'll be prompted to either tap or enter a verification code to confirm.
  • Click on Continue to access your account.

In this internet dominating world, emails are an asset to the users, which they can’t afford to lose. It contains many personal as well as professional data that may have some confidential information. However, there are numerous reported complaints of Yahoo users, claiming that their emails are lost and they are unable to recover their emails.

In case, you are also struggling to get back your emails, which has been lost in last 7 days; then you can request for restore and the Yahoo engineers will try at their best to recover your lost messages. However, Restorations are not always successful. Here are the three points, which the users should keep in mind.

  • Restorations aren't always successful.
  • Messages can only be restored if the emails are lost or deleted in the last 7 days.
  • Restore requests cannot be canceled.

So, don’t waste your time!! Submit your email restore request now.

Yahoo! has undoubtedly made our life easier by offering us many incredible products, which we can use from anywhere by adding the apps to your Android device. So, if you are facing issues in installing the Yahoo app for android; then you can follow the below-mentioned steps specific to the android device.

  • Go to the Google play store on your mobile device and double tap to open
  • Tap on the Search icon Magnifying glass icon.
  • Enter yahoo app in the search bar
  • Tap the app you want to install.
  • Tap Install.
    • The "App permissions" dialog box appears.
  • Tap on the Accept button to download the app.

Sometimes Yahoo! App stops working and you want to uninstall the app, in order to install it again for smooth access. However, it gets critical, sometimes to delete the app without any trouble. In order to make everything easy for the user, you need to follow the steps mentioned below:

  • Go to your Android device's Home screen
  • Tap on Settings.
  • Then, tap on Apps.
  • Then search for the app (Yahoo! App) you want to uninstall, then tap the app icon.
  • Tap on the Uninstall.
    • The "App permissions" dialog box appears.
  • Tap on ok to confirm

If you are pissed off getting "Temporary Error 14" in your Yahoo Mail account, don't worry, it's nothing you did. It will get correct by itself, it is due to some server problems. In case, you want to get back to your Yahoo account quickly; then you can use the trick mentioned below:

  • Sign out you Yahoo Mail from all desktop and mobile devices.
  • Clear your Web browser's cache.
  • Restart your Web browser.
  • Sign back into Yahoo Mail.

You have just got a new surname after getting married and you want to change your name on your Yahoo mail, as you want to mention your new name as the sender on your Yahoo mail. It is quite easy to change the name that displays to your recipients, just follow the instructions mentioned below:

  • Log into your Yahoo Mail.
  • Go to the Settings menu icon Image of the Settings icon.
  • Click on Settings.
  • Click on Accounts.
  • Click on the Yahoo email account.
  • Enter your new name in the "Your Name" field.
  • Click on Save.

Yes! You can recover your Yahoo! account without your mobile number. Instead of registered mobile number, the user can use registered email address or Yahoo account recovery email for recovering the Yahoo! account. You just need to provide either of the two credentials in the box and click on “send” and the Yahoo! will send the Password recovering account key or link. Use the recovery link to create a new password for your Yahoo mail.

If you want to recover your Yahoo account that you had deleted earlier or it was deleted by Yahoo due to inactivity, then follow the steps mentioned below:

  • Login to Yahoo Mail by using your current password.
  • Confirm your Yahoo ID and verify yourself as human
  • Choose reactivate

However, before carrying out these steps make sure of the checkpoint mentioned below:

  • Yahoo accounts that has been deleted for more than 90 days.
  • The account that was inactive for last 12 months
  • There was a violation of our Terms of Service.

The Yahoo account can never be recovered in such cases mentioned above.
For more help Contact Yahoo Support

Apparently, it is not possible to make a Yahoo account without a phone number. However, if you don't have any number, then you can consider using a temporary telephone service, like “Tempophone” as an alternative. But, let us tell you it is not that secure.

If you have no longer access to the recovery mobile number of your Yahoo Account and you want to update it with a new one; follow the steps mentioned below:

  • Log in to your Yahoo Account.
  • Go to the Account security and click on it to open
  • Click Email addresses or Phone numbers.
  • Click Add recovery email address or Add recovery phone number.
  • Further, follow the instruction from 1 to 3.

If you have forgotten your recovery email address and even you have changed your mobile number; it is recommended visit Yahoo account Helper Page for trouble fixing.

It is very easy to import Facebook contacts to Yahoo. It will enable you to send emails to your Facebook friends right from your Yahoo account. However, importing Facebook contacts doesn’t mean that you will receive Facebook messages in Yahoo Mail account; you will only receive the notification from Facebook if you have added your Yahoo account as your email address on Facebook. You just need to add the email addresses of your Facebook contacts to your Yahoo contact list. But, if you find difficulty doing it, call Yahoo customer service

If your Yahoo mail account is flooded with Facebook notification and you want to stop that; then you just need to make some changes in your account setting. Here are the easy steps for stopping the notification from Facebook dropping in Yahoo inbox.

  • Go to Facebook.com
  • Log in to your account by providing correct login credentials
  • Go to the account settings
  • Then scroll down to select “Notification”
  • Click on the edit in “email option”
  • Select “Only notifications about your account, security, and privacy”
  • Done! Now you will not receive too many email notifications from Facebook

You can’t get into your account if you have forgotten your Password. You are required to recover your Yahoo mail account through Sign-in Helper Page with the help of recovery email address or Phone number and create a new Password. Follow the instruction on the screen to reset your Yahoo Mail Password in no matter of time. However, if you have enabled the “Yahoo Account key” or “2-step Verification”, you don’t need a password to log in. Yahoo will send a login prompt on your device and you will be able to get into your account by tapping “yes”.

Sorry! Yahoo doesn’t allow to change the Date of Birth, even if you have mistakenly provided wrong information. You have to create a new Yahoo account if you want the correct date of Birth in your account.

If you want to delete Yahoo Account, which you no longer access and worried if it will affect your other Yahoo account; don’t worry it will not harm your other Yahoo accounts. Even the other accounts are linked to it. However, make sure the account you wish to delete is not linked other email clients and online accounts like your internet banking.

If you are pissed off receiving spam messages from any particular email address; then leave your worries aside, as Yahoo lets its users with blocking feature, which they can use to block email addresses that are sending spam messages.

No you can’t change your Yahoo email address. If you want a different email address; then you can create a new Yahoo mail. In case, you don’t know how to create a Yahoo account; then you ask experts to do it for you. Just dial the Yahoo telephone number for instant help.

If Yahoo is asking you to verify your account every time you are trying to login; it might be due to any suspicious activity encountered in your account. Note: Whenever Yahoo detects any unfamiliar activity in your account, it temporarily locks it to protect your account information. In case, you need help to troubleshoot this issue; then contact Yahoo email help

Unfortunately, Yahoo doesn't let its users to add a legacy contact to the account. Moreover, it will never hand over passwords or allow access to the deceased's account, including account content such as email. However, after your demise, your relative can request Yahoo to delete your account, in order to protect the privacy of the your account. If you need assistance to place a request for account deletion; then you can contact experts by dialing a toll-free number of Yahoo email help

No, it is not possible to create a new Yahoo account with any other domain, such as @yahoo.co.uk or @yahoo. Fr. It was possible to create an earlier account with the domain extensions on the basis of the location or language used. In case, you need help to create a yahoo account with desired domain name; then you must contact Yahoo help center for help.

Yes, you can download the entire email data, contacts of your Yahoo mail account in a csv file. Even if you delete your account, you will still have all the Yahoo data saved, which you can further use in future. In case, you need assistance to save a copy of your email data; then you can contact Yahoo experts available around the clock via Yahoo telephone number

Getting the Yahoo email messages on third party application is quite feasible now. In case, you are not able to add the email account in app installed on Android or IOS device, it can be done through an app password that can be generated upon accessing Yahoo account on your PC. But make sure that two-step verification or Yahoo account key feature is enabled.

Here are the steps to get app password accessing Yahoo account on a PC device

  • Sign into Yahoo mail on desktop device
  • Once logged in successfully, hover over your name
  • Click on Account info and then on account security
  • Once the screen is displayed, navigate to the link “Generate App password”
  • Select App from the drop-down menu and click generate
  • Now follow the instructions below the password
  • Press the ‘done’ button to make changes effective.

Due to security concerns, Yahoo asks for sign-in verification whenever you attempt to login into new devices. Every time, you login into a Yahoo account with the same device, it will never ask you for sign-in verification as it recognizes the device as its model name and number get saved on the server. Once the device details match with the one saved within the server, it will not prompt for a sign-in verification.

As the new device is detected, it will ask for a sign-in verification. The next time when you access email account with a new device, it will not ask for the sign-in verification once the details, also get saved within the server.

Here are the steps to check recent Yahoo login activity

  • Login in to Yahoo account with the authentic login credentials
  • Once you access the inbox dashboard successfully, take your mouse on the name icon and click on it.
  • Doing this, you will see the Account info link in the drop down option. Click the same
  • Once you click the same, the page gets redirected to the Personal info.
  • You will see certain other tabs on the left side bar of the page such as account security, recent activity, and preferences
  • Click on recent activity and wait for the info to display on the larger section of the screen
  • Once the information is displayed, you will see the heading Recent Activity in bold font on the top section.
  • Scroll down can help you view the Yahoo recent login activity.
  • You can check the devices and the location from where your account has been accessed.
  • If you find anything suspicious, then change the email password immediately

As the old version of Yahoo messenger is outdated and no more in use; we hope you have installed the latest version of messenger app and using the same as of now. If you want to view the conversation history in new Yahoo messenger app, it can be found in conversation archive tool on a new app. This tool will help you see the recent conversation and also help in sorting the instant messages, SMS messages, conference messages as well as voice or phone calls.

In case, you are an existing Yahoo email user and want to create an additional Yahoo ID, then implement the following steps to create a new yahoo email account in minutes.

  • Access the Yahoo email account using authentic login credentials
  • Once you successfully sign-into Yahoo email account, click on settings option
  • As you do the same, go to account option
  • Click your Yahoo email address and authenticate yourself by providing the legitimate password
  • Now click on extra email address.
  • Under this, you will find the option “Create Additional Email Address”
  • Now enter the name you want and click on check Availability
  • If the login id is available, the remaining form appears on the screen that needs to be filled up
  • Fill up the Captcha code correctly in the box and click on the Continue button to access Inbox of extra email account

Here is how you can add or insert an image in the signature section of your Yahoo mail classic account

  • Open a Yahoo mail login dashboard and provide correct sign-in credentials
  • Once the email account is accessed successfully, select mail options from the navigation bar
  • Now click on the signature link and wait for new pages to get displayed on the device screen
  • If you are not able to find the HTML toolbar in the signature section, click on Color and Graphics
  • Do check if the option “View HTML source” is checked
  • If not, then check the option
  • Once done, insert an image using HTML img tag
  • Do make sure, the image is completely accessible on the web server as well as reasonably small in proportions.
  • Click Save to make changes effective.

Switching to Yahoo mail classic from the existing version is quite easy. There are certain steps that will help you know how to switch to Yahoo! Mail classic version of the latest version of Yahoo email dashboard

  • Sign in into a Yahoo account entering the correct login details
  • Once you access yahoo email account dashboard successfully, take your mouse to the gear icon and click on it doing which you will find the option “ Switch to Yahoo Mail Classic”
  • Click on the link and your email dashboard will automatically change to Yahoo Mail Classic in the few minutes
  • It takes to synchronize the mails from one version to another to prevent data loss
  • Once it is done, you will see the old Yahoo email dashboard. You can confirm about the Yahoo mail classic version by seeing the option “Try the New Yahoo mail” button in the bottom left corner of the screen.

Creating a contact list is quite essential to keep the contacts updated in Y! Mail server. Here is the process to create a contact or mail listing in the Yahoo email server.

  • Sign in into a Yahoo account entering the correct login details
  • Once you access yahoo email account dashboard successfully, take your mouse to the gear icon and click on it doing which you will find the option “ Switch to Yahoo Mail Classic”
  • Click on the link and your email dashboard will automatically change to Yahoo Mail Classic in the few minutes
  • It takes to synchronize the mails from one version to another to prevent data loss
  • Once it is done, you will see the old Yahoo email dashboard. You can confirm about the Yahoo mail classic version by seeing the option “Try the New Yahoo mail” button in the bottom left corner of the screen.

By following these steps Yahoo mail classic versions automatically setup a new mailing list that helps in containing Address book entries.

Here are some of the

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