Yahoo Mail Troubleshooting – Fix Problems with Yahoo Mail

Are you looking for a Yahoo Mail troubleshooting guide? Great! This blog covers all Yahoo mail problems and their fixes.

Launched in 1997 by Yahoo, now a subsidiary of Verizon, Yahoo Mail is used by millions of people worldwide. As of January 2020, the company had more than 225 million people using Yahoo Mail for sending and receiving professional as well as personal emails.

Although Yahoo Mail is designed with safety, efficiency, ease, and reliability in mind, users of Yahoo have to deal with various technical issues at some point or the other. If your Yahoo Mail account is behaving differently and you think something is not right, here’s a complete guide to fix problems with Yahoo Mail.

Yahoo Mail Troubleshooting for Most Common Errors

Here are the major troubles that Yahoo Mail users often encounter.

  • Ad Blockers (for Mail Website).
  • When Menus, Buttons, or the Website Aren’t
  • Working.
  • Can’t Send Or Receive Emails.
  • Security Concerns or Can’t Sign-in,
  • Missing Emails.

Solutions to the above-mentioned problems –

Disable or Unblock ad Blocking Software (for Yahoo Mail Website):

When you use ad blockers to prevent or block ads or malicious objects, they might negatively impact email functionality and performance. It will help if you disable the ad-blocking software for the mail website and whitelist Yahoo Mail to avoid encountering issues. To fix Yahoo Mail problems due to ad-blocking software, you must Whitelist Yahoo Mail in AdBlock, AdBlock Plus, AdRemover, AdAware, Ghostery, UBlock/UBlock Origin. Also, adjust browser settings to allow ads in Yahoo Mail, and change other settings.

What to do When Menus, Buttons, or the Website Aren’t Working:

  • You must use the latest version of a compatible browser. You can use the updated versions of Firefox, Chrome, Safari, and Edge.
  • Find solutions to issues caused by computer settings or web browsers. You need to –
  1. Clear the web browser’s cache and update it to the latest version.
  2. Reboot the system.
  3. Check whether JavaScript is enabled.
  4. If there are any browser enhancements enabled, disable them.
  5. Firewall, antivirus, antispyware – disable them all.
  6. Reset the browser to the default settings.

Can’t Send or Receive Emails in Yahoo Mail:

Have you sent an email that didn’t reach the recipient? You checked for any error but found none. In that case, the email has not been sent or is still waiting to be sent. You need to check the “Sent” and “Drafts” folder, check for typos. Or, you may ask the recipient to check their “Spam” folder, filters, or blocked address list.

If you have added “spam” filters to your mail account to prevent or block suspicious emails but facing some issues with it, check here to fix spam filter issues in Yahoo Mail.

Are you failing to receive any emails in your Inbox? If so, you need to check your Yahoo Mail account for any error, check account settings (email filters, spam folder, blocked address, and reply-to address), and ask the sender to check their “Sent” folder.

Yahoo Mail Security Concerns or Can’t Sign-in:

If there are security concerns in Yahoo Mail, you need to do three things instantaneously.

  • Additional Security Features: When your account is in danger, you should consider adding a series of alerts, including Phishing alerts, Spam alerts, Mail Forwarding alerts, and Reply-to alerts. These alerts are used by many.
  • Get Rid of Password Issues: The best way to get rid of password issues in your Yahoo Mail is by switching to Yahoo Account Key. Using the Account Key equips your account with more safety measures. Yahoo Account Key is more secure and free.
  • Secure a Hacked Yahoo Account: Signs of a hacked account – when your Yahoo Mail sends spam to your contacts, doesn’t receive emails, logins from another location, and the account info was altered without your knowledge.

You need to review your Yahoo Mail settings and ensure that none of your information has been changed without your knowledge. Here’s a list of things that you need to check – Email signature, Email filters, Sending name, Blocked addresses, Reply-to address, Send-only address, Default sending address, Vacation response, and Auto-forwarding address.

Missing Emails: To recover missing emails, lost emails, or deleted emails, you need to send a “Restore Request” to Yahoo. Messages or emails deleted in the past 7 days can be retrieved.

Note: Restore requests once sent cannot be canceled. Yahoo doesn’t guarantee that restorations will always be successful. 

Are you facing problems other than the ones mentioned above? If yes, you need to contact the Yahoo Customer Support and avail yourself of quick solutions.

Updated: July 5, 2020 — 4:18 pm

11 Comments

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  1. I cannot find my spam folder or deleted email folder or my sent folder. You changed the format last month when it was working well for me. I am angry. Please return my y mail to previous format immediately.
    You have no right to change things without warning, esp if your changes don’t work!!!!

  2. Why change something that works to something that doesn’t. Lost emails, missing spam. trash, and sent folders…why did you do this???

  3. Help. Except for today’s emails in my yahoo account, the remainder are missing. Also, the account is not working, meaning I can’t click on an email to delete or mark it or move it, either by trying to mark the square in front of the email or pulling up the email. I also cannot send an email from the laptop computer. However, the yahoo account on both my Ipad and my phone seem to be working. I did try to sign out and sign in with a key, but the emails are still missing. Can you help? This has occurred within the last three days.

    1. I have the same problem. Who can help?

  4. Woke up this morning and all my yahoo emails were missing
    How can I recover them?

  5. Hannah Hutcherson

    i have a VERY IMPORTANT confirmation email ive sent to myself over 10 times and NOTHING ! IM PISSED TO NO END !Why cant i find all my folders ! im beyond mad this shxt fxcuing stinks !

  6. Nearly lost all mine this morning – just checked a few to delete (about 13) pressed delete and realised the reason it was taking so long to do this was that Yahoo was in fact trying to delete all 1500 messages in my inbox. Luckily managed to reverse this by pressing the undo message – but only because I noticed what was happening at the time. 5 mins later it would have been too late. I did not ask Yahoo to delete All messages.

  7. Yahoo tried to delete all my emails in my inbox today even though I had only checked 14 boxes – luckily saw what was happening and was able to reverse it.

  8. Yahoo are just deleting SOME of mine SOMETIMES after I’ve read them but I still need them! From both inbox and sent! Absolutely no proof of their existence. Not in Trash or Spam. Nothing comes up in search! What’s this about! Causing me problems!

  9. I am starting to lose emails that I am certain I have not deleted. I am aware now that yahoo is only keeping emails for seven days but this is not long enough. There have been one or two very strange happenings with my email. For very many years I have been pleased with yahoo but presently I am very dissatisfied. E-mails ARE being moved, found in deleted when I know I had not deleted them!
    I never used to have these problems.

  10. Sent emails from Yahoo. They show in sent folder but do not reach recipient. Even tried sending from my business yahoo email to personal email and had same issue. Does anyone know why and how to fix?

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